Community Needs Assessments

CSG has performed needs assessments for the following groups:

City of Arcadia, CA
Bill Kelly, Former City Manager / Mike Miller, Former City Attorney

From 1994 to 2007, CSG has assisted the City in general franchise administrative duties, and has provided the City with consultant services related to the renewal of the City's franchise with TCI Cablevision. CSG completed a community needs assessment including public meetings and extensive interviews with City staff, comprehensive franchise performance audit, and technical evaluation for franchise renewal. Services included a review of documents, evaluation of compliance, and recommendations for franchise renewal negotiations. In addition, CSG assessed department needs related to municipal cable television services and managed the bidding and procurement of nearly $300,000 in television production equipment. CSG also provides extensive rate regulation assistance to the City.

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City of Berkeley, CA
Chris Mead, Former IT Director and Roger Miller, Former Cable Television Analyst

During 2003, CSG conducted an analysis of need in the downtown commercial district for fiber connectivity.  Working with City public works staff and IT staff, CSG compiled a list of locations to be connected by AT&T Broadband and negotiated a settlement agreement thereto.  For a copy of the Council staff report, follow this link: City Council Report

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City of Berkeley, CA
Laura Allen, Former Administrative Analyst

For a two-year period (1989-1990) CSG conducted a comprehensive test and technical evaluation of the Lenfest Cable system to determine the cable operator's level of franchise compliance, financial condition, and assessment of public, educational and municipal needs. The results of CSG's needs analysis were used by the City during franchise renewal negotiations and served as a benchmark to shape the terms and conditions of a new cable television franchise.

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City of Cerritos, CA
Michelle Wastal, Former Public Affairs Officer

In 1993, CSG developed a master plan for public, educational, and government access channel utilization. Services included management of a $250,000 equipment procurement project, planning for organizational development, and needs ascertainment. CSG also assisted the City in identifying funding resources to provide long term operating support for access organizations.

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City of Chino Hills, CA
Raymond Hansen, Senior Administrative Analyst

From 1995 to present, CSG has been providing the City with general franchise administrative duties, and is currently providing the City with consultant services related to the renewal and transfer of the City's franchise with Century Cable and TCI Cablevision. Along with extensive planning, fact finding, and strategy development, CSG is conducting a community needs assessment, a comprehensive franchise performance audit, and technical evaluation for franchise renewal/transfer, as well as furnishing the City with a comparative analysis to franchise transfers. Services include a review of documents, evaluation of compliance, and recommendations for franchise renewal negotiations. CSG has also provided, and is currently providing, the City with extensive rate regulation assistance.

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City of Indian Wells, CA
Charlie Francis, Former Administrative Services Director

In 1992 and 1993 CSG assisted the City's renewal/transfer negotiations with Palmer CableVision. CSG completed a community needs assessment including public meetings and extensive interviews with City staff, comprehensive franchise performance audit and technical evaluation for franchise renewal. Services included a review of documents, evaluation of compliance, and recommendations for franchise renewal negotiations. In addition, CSG provided extensive rate regulation assistance to the City.
 

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City of Manhattan Beach, CA
Mike Daly, Former Assistant Administrative Services Director

CSG assessed the City's needs related to live cable television coverage of City Council meetings, developed purchasing specifications for new equipment, and ascertained compliance by cable operator of various franchise performance criteria. In July 1991, CSG reviewed steps to renew the City's cable television franchise. In 1993, CSG assisted the City with equipment purchases and installation.
 

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City of Maryland Heights, MO
Steve Rasmussen, Former Assistant to the City Administrator

During 1999-2000, as part of a team of consultants, CSG was retained to produce an outline and report on City's existing telecommunications regulatory and permitting structure in the context of existing and future telecommunications service providers. Recommendations for a comprehensive telecommunications regulatory and permitting framework that is consistent with: existing municipal code; federal and Missouri State law; the City's telecommunications policy objective recommendations; other City department and agency policies; and the facilitation of requirements for future telecommunications development as needed for the promotion of competition in telecommunications services. CSG also provided recommendations on the evaluation criteria to be used for telecommunications provider use of the public ROW and City-owned facilities and property. Our final report enabled the City to: 1) Identify regulatory issues unique to the State and develop scenarios for integrating telecommunications into the local/state regulatory structure: 2) Identify if there are any intergovernmental issues that cross boundaries and affect other agendas such as the environment, visual pollution, historic preservation, residential and/or architectural standards, etc.: 3) Develop a list of issues in order of importance and/or urgency that need to be addressed by the City as it approaches the adoption of new policies: 4) Offer recommendations for integrating cable franchises and other existing carrier agreements into the final policy and ordinance: 5) Investigate, analyze, and make recommendations regarding appropriate strategies to maximize the value of the public rights-of-way while at the same time securing the delivery of competitive and diversified telecommunication services. In addition, CSG interviewed and surveyed major City departments/agencies regarding their own internal and external telecommunications needs and interests as well as inquired about any processes that are utilized in processing telecommunications permit requests. Key businesses of varying sizes were also interviewed and surveyed as to their needs for telecommunications and to assist the City with economic development initiatives. As an add-on project, CSG has assisted the City in auditing telecommunications facilities providers compliance to franchise/license provisions, including fee auditing.

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County of Mendocino, CA
Doug Losak, County Counsel and Jay Johnson, IT Director

Beginning in 2000 and ongoing throughout 2005, CSG has assisted the County acting jointly in adopting individual regulatory ordinances relating to video services and other telecommunications services.  During this period, CSG also assessed needs and provided guidance on federal and state legislative activities relating to telecommunications and cable television. In 2004, CSG assisted the group negotiate with Adelphia and Comcast for a fiber lease and institutional network.  We also assisted the group adopt and transfer a franchise agreement between Adelphia and Comcast.  See link to needs report: Report 

 


City of Mission Viejo, CA
Danian Hopp, Former Assistant to the City Manager

From June 1991 to June 1995, CSG provided a variety of cable television consulting services. In 1991, CSG monitored franchise compliance and established action plans for cable utilization by the City. Duties included research and report writing concerning equipment, staffing, budgeting, and other elements of municipal programming operations and facilities. Work scope also included production of City Council meetings, other special meetings, and capital project management of a $130,000 video production facility. In 1993, CSG conducted needs assessments and planning negotiation and enforcement strategies for provisions of the franchise dealing with public, educational, and government access television. In 1994, CSG implemented and managed a community access television model at Mission Viejo High School. In 1993 and 1994, CSG performed rate regulatory consulting and assisted the City in transferring its cable franchise from Multivision to Cox Cable.

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City of Monrovia, CA
Rod Gould, Former City Manager / Richard Singer, Assistant City Manager

In 1991, CSG was engaged to document television needs related to their City Council chambers. Our firm developed purchase specifications and supervised the installation of this $100,000 municipal production facility. CSG provided comment on the cable company's signal transmission of community access channels. In 1993 CSG returned to the City to assist in an ownership transfer between Cablevision and Century which resulted in additional funds for maintenance and repair of teleproduction equipment.  Throughout the period 2000-2009, performed a variety of special assignments related to the City's various cable and video services providers.
 

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City of Norwalk, CA
Dan Keen, Assistant City Manager

In 1993 and 1994 CSG was contracted to assist the City with franchise renewal proceedings with Crown Cable. Tasks include a compliance audit, community needs assessment, franchise fee audit, renewal questionnaire and assistance in renewal negotiations.

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City of Pasadena, CA
Lori Sandoval, Technical Planning Manager

From 1998 to present, CSG has been assisting the City in general franchise administrative duties, and has provided the City with consultant services related to the renewal of the City's franchise with Charter Communications. Along with extensive planning, fact finding, and strategy development, CSG has provided the City with a community needs assessment, comprehensive franchise performance audit, and technical evaluation for franchise renewal. Services have included a review of documents, evaluation of compliance, and recommendations for franchise renewal negotiations.

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City of Temple City, CA
Isa Kravitz, Former Assistant to City Manager

In 1993, 1994, and 1995, CSG was contracted to assist the City with franchise renewal proceedings and rate regulatory activities related to its cable company, Crown Cable. Tasks included a compliance audit, community needs assessment, franchise fee audit, renewal questionnaire, rate reviews, rate hearings, and planning for renewal negotiations.

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City of Walnut, CA
Tony Ramos, Former Assistant City Manager

From 1992 to November 1996, and then again in 2005 and 2006; CSG assisted the City in general franchise administrative duties, and provided the City consultant services related to the renewal of the City's franchise with Charter Cable. CSG assisted the City in assessing community needs, a comprehensive franchise performance audit and technical evaluation for franchise renewal. Services included a review of documents, evaluation of compliance, and recommendations for franchise renewal negotiations. In addition, CSG assessed department needs related to cable television services and negotiated provisions in the franchise agreement related to governmental and educational access. Between 1993 and 1996, CSG also provided extensive rate regulation assistance to the City.

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