Telecom Cost Recovery Audits
too overwhelmed with other responsibilities to closely manage your
enterprise's telecommunications spend? We can assist you.
Communications Support Group focuses on getting refunds and
correcting billing errors to achieve ongoing savings.
Our team understands policies and procedures that protect your
rights. We know the statutes of limitations within which you have to
submit disputes or lose what's owed to you.
CSG can decode tariff, contract and service guide language
which is often misinterpreted by carrier representatives. CSG will
provide the following:
Provide initial and monthly optimization of client’s
wired voice and data services;
Provide procurement and provisioning of approved voice,
data, services (if operational management option is selected);
Interface with telecommunication providers to modify
service plans, upgrade or provision new, correct billing discrepancies,
Review, monitor, and resolve any errors and approve
telecommunication invoices monthly;
Provide monthly reporting package to management
reflecting savings, usage trends and cost center details;
Develop methods and procedures agreeable to client for
all above procedures;
Provide a single point of contact for client regarding
all telecommunications matters; and
Assist in the development of telecommunications usage
policies, procedures and best practices.
To find out if your company is overpaying on phone bills,
contact us and speak with an expert who
knows what to look for and how to find it.
We also provide consulting, procurement and managed
services for Data, Hosting and Voice Solutions, and we can assist in
determining eligibility for e-rate and Universal Service/Connect America
For help tackling strategic, operational, and
cost-containment challenges surrounding telecommunications services,
please contact us to schedule a free assessment and introductory visit.